Privacy Policy

This Privacy Policy applies to the website of Global Safari Tours and Treks and to the services we provide when you make an enquiry or book a tour with us. We handle personal data in line with applicable laws, including India's Digital Personal Data Protection Act, 2023.

Information we collect

Information you give us

Enquiry and booking details: name, email address, phone number, city, travel dates, number of travellers and package preferences.
Travel documents: copies of passports, Voter ID cards, birth certificates and photographs, needed to apply for visas, entry permits and route permits.
Special requirements: dietary needs, medical conditions or accessibility needs you choose to share so we can plan your trip.
Reviews and messages you submit through our website, email or WhatsApp.

Information collected automatically

Basic technical data such as browser type, device, pages visited and approximate location, collected through server logs and cookies.
Data collected by embedded third-party services such as Google Maps and Google Translate. These services follow their own privacy policies.

How we use your information

To respond to your enquiries and send quotations.
To book and manage your tour, including hotels, transport, guides, flights and activities.
To apply for visas, entry permits, route permits and SDF payments with the relevant authorities.
To contact you before and during your trip about schedules, changes or emergencies.
To improve our website and services.
To send occasional offers or travel updates, only if you agree. You can opt out at any time.

We share only the information needed to deliver your trip, with:

Government authorities in Bhutan and India, such as the Department of Immigration and Department of Tourism, for permits, visas and SDF.
Hotels, transport providers, guides, airlines and other service partners involved in your itinerary.
Payment processors and banks, for handling payments and refunds.
Authorities where required by law.

We never sell your personal information to anyone.

Cookies

Our website uses essential cookies to work properly, for example to remember form sessions. Third-party features such as Google Translate and embedded maps may set their own cookies. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works.

How we protect your data

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. Travel documents are shared only with authorised staff and partners who need them to process your booking.

How long we keep it

We keep booking records for as long as needed to provide our services and to meet legal, tax and accounting obligations. Copies of identity documents are deleted or securely archived once they are no longer required for your trip or for legal purposes.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or withdraw consent for marketing messages, by contacting us. We will respond within a reasonable time and as required by law.

Children's privacy

We collect information about children only when a parent or guardian provides it for a booking, for example to obtain an entry permit.

Third-party links

Our website may link to other sites, such as airlines, social media or government portals. We are not responsible for the privacy practices of those websites.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.

Contact us

For any privacy questions or requests, contact us at info@globalsafaritoursandtrek.com, call +975 17 76 37 44, or write to us at our office: 2nd Floor, Pakurtala More, Nazrul Sarani, Siliguri, West Bengal 734001.

Last updated: 15 October 2026